Uma avaliação fuzzy do sucesso no gerenciamento de projetos tecnológicos: um estudo na Marinha do Brasil

Abstract

This research analyzes the Success Critical Factors (SCF) and the relation of the success in project management (PM) of some Military Organizati ons at the Brazilian Navy (MOBN). It was identified from the literature seventy seven factors related to the project success. These factors were sent for ten specialists to eval uate the importance of them. At the same time, the SCF were sent also to the project managem ent at the Brazilian Navy to verify the contribution of them in the success of the project management according to the importance of the specialists. This work indicated that OM5, 0 M9 e OM16 are more aligned with the importance of specialists’ opinion. Using the Fuzzy Theory it was proposed a model to quantify the success grade by a Project Management Success Index (PMSI). Moreover, this research identifies the most relevant SCF at the pr oject management success point of view, like the clear purpose of the business, the commitm ent of the project management, the compliance of the estimates costs and the team comp osition. In addition, the research showed the MOBN supported by the specialists’ opini on and the ability of each MOBN related to the knowledge areas of PMBOK. About thes e competences, OM16 has some best abilities in PMBOK knowledge areas such as schedule , cost, risk, procurement, human resources and integration management. On the other hand, OM9 has best abilities in quality and scope management and OM1 is the best in communi cations management.