Relações interpessoais a bordo de navios mercantes: o papel do líder

Abstract

This monographic study aims to address the interpersonal relationships on board merchant vessels, showing its foundations, and the conflicts that may be generated due to the lack of it, the consequences of these conflicts to the working environment and living aboard. The maritime profession is different from all other due to the fact that the worker resides in the workplace for a long period of time, therefore, it becomes more difficult coexistence. To facilitate interpersonal relationship is necessary to identify a leader. Leadership is essential to have a team, and is the leading manager of people which applies techniques, patience and understanding to deal in certain situations. Upon factors such as the remoteness family and the little interaction with people aboard, so that the targets set are achieved it is necessary that the team has a good leader and that each member of this team to do its part. Therefore, this thesis is based on the study of leadership, types of leadership, influence, power and authority, the difference between group and team of history's greatest leaders, their qualities, characteristics, and a study on conflicts.