A relação interpessoal da tripulação a bordo dos navios mercantes: o papel do líder

Abstract

This monographic study of character in an objective addresses the issue of interpersonal relationships between crew members of merchant ships. Knowing the techniques of human relations can observe the daily life aboard the complex. The confinement for days and/or months, people with levels of culture, education and different information, and to live dependent on each other. Factors contributing to the conflict in the relationship of those individuals. In this environment there is the atypical leader, who by means of own or acquired skills there is the other. Merchant shipping commonly embodied in the master. He took the responsibility of the vessel and is committed to motivate, manage conflicts, and awake what is better in his crew. Applying leadership by example.