Avaliação do impacto da gestão de recursos humanos na performance em organizações logísticas da Marinha do Brasil

Abstract

Human Resource Management (HRM) has been a matter of great interest to organizations because of the emphasis on their impact on organizational performance, which may constitute a competitive advantage. Although the existence of theoretical arguments and propositions of similar content multiply in the academic literature, even in other academic disciplines outside the field of Administration science, the researches that debate this relation for the Brazilian logistic organizations are still rare and no empirical study related in the military scope. In this sense, a research was carried out with the main goal of evaluating, empirically, the impact of the human resources management on the performance of the logistic organizations of the Brazilian Navy and as a specific goal, to demonstrate, theoretically and empirically, the evaluation of the impact of the management of human resources on the performance of the Primary Supply Warehouses of the Navy Supply System, as well as the interconnectivity of these variables with the technological environment in order to contribute to the improvement of management in public organizations. In the theoretical framework, there is a discussion about HRM and its value in companies and the Brazilian Navy; the importance of training, development and capturing of competencies, intrinsic and extrinsic motivation and the technological environment on organizational performance, and finally, the relevance of human resource management for the performance of the military organizations surveyed is discussed. Methodologically, the quantitative, descriptive and exploratory approach was used, through the analysis of documents and internal records, and finally, a questionnaire was performed using the Likert scale, whose data were analyzed using Cronbach's alpha, Pearson's coefficient, and linear regression. The main hypothesis of the research was confirmed, revealing that, in fact, the management of human resources positively influences the performance of the analyzed organizations, besides evidencing the strength of the development and discoveryof the competences and also of the human capital formation present in these organizations. The greatest practical contribution of this research was to contribute to the reflection on the way human resources management is conducted to improve the performance in the Primary Supply Warehouses of the Brazilian Navy.