CRM: desafios e aplicabilidade no contexto de aviação em fator humano

Abstract

With the advent of flying in the evolutionary history of transport and the constant technological development, the human being has been a major concern in several aeronautical activities. After the regulation of international activities, the aviation market has constantly sought its improvement by developing systems for increased performance and prevention of safety, among other reasons. However, we can not ignore the importance of human capital during this process in fulfilling its function in the air. The way the members of a cabin, for example, deal with happenings on a flight and your relationship’s dynamics demonstrated, over a number of accidents studied, that many tragedies could be avoided if there were specific training that involves a team. In fact, some conflicts in interpersonal relationships in the aeronautical industry’s everyday when managed incorrectly led to unpleasant moments including creating irreversible situations. Therefore, this paper is to present the Corporate Resource Management (CRM) in their diverse application in the aerospace environment as well as its challenges in the human factor. Conceptually, the CRM training has evolved through generations of management and is currently in its sixth generation characterized by the administration of errors involving the entire organization. Applications of CRM training intended not only to develop forms of relationship and proactive attitudes of members who make up a cockpit, but all involved in a corporation for the flight happen safely. Another issue addressed by the work, takes into account the need to balance between the responsibility, liability, and the activity of prevention of accidents at the time of occurrence of an accident. The error and violation are analyzed as opposed to the ideology of safety that is founded on confidential information whose availability is subject to a non-punitive character. It appears that there is no gain associated with safety with the misuse of this information. Statistics cited in this study point to illustrate that human errors in the field of aircraft maintenance and inspection are associated with a large number of accidents, indicating that the productivity and physiology of its members, the conservation of material and behavioral aspects in the workplace need to be considered in the organizations in terms of the human factors in order to prevent incidents and accidents. Another aspect discussed under the issue of the CRM strategy for the aerospace industry, is the certification of embedded software, responsible for systems integration and automation on the flight, given that technologically advanced aircraft (TAA) has come to the General Aviation evidencing a mandatory training CRM, including not only the pilots of commercial airlines, in favor of building the perception of new threats that emerges in the evolution of this new scenario that presents itself. It lets also as a message, the current challenge in establishing a culture of safety with justice and the awareness that safety is a role of everyone, in addition to questions about what the gains made by the press with the misuse of information relating to accident.