A adoção de práticas lean warehousing em Depósitos Primários da Marinha do Brasil: um estudo de casos

Abstract

The lean warehousing philosophy has the purpose to provide efficiency gains to the operations of warehouses and distribution centers, creating value to their customers. In the Brazilian Navy context, the value creation from Primary Warehouses to their clients of others Military Organizations means not only a greater satisfaction with the service provided but, mainly, improvements related to the preparation of naval forces for the effective operational readiness. In this sense, the purpose of the research that generated the work was to investigate the adoption of lean warehousing practices in Brazilian Navy Primary Warehouses. More specifically, the study aimed to assess the degree of application of these practices in their operations, understand the value that could be generated to their clients and identify the difficulties for implementing lean thinking in the environment in which they find themselves, namely the public-military sector. As a result, it was evaluated that, to a greater extent, the warehouses apply the Kaizen, followed by Value Stream Mapping (VSM), 5-S and Identification and elimination of 7 types of waste (muda). The ability to create customer value was especially translated into maximizing benefits such as quick response, accuracy and process standardization, as well as minimizing sacrifices by offering convenience and reducing effort. The main difficulties for lean implementation were related to personnel management and bureaucracy, apart from occasionally being linked to financial resources and demand uncertainty. The outcome of the research presents value creation proposals for Brazilian’s Navy Primary Warehouse customers by increasing the adoption of lean practices in their warehousing operations.